STEPS
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CONCESSIONAIRE
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OFFICE STAFF
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DURATION (Waiting Time)
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PERSON-IN-CHARGE
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1
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Ask For Priority number from the guard
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Give customer priority number
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30 seconds
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Office Guard
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2
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Wait until number is called
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Normal Days:
5 mins
During Due Dates: 30 mins
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3
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Give statement of account to teller or if statement of account is missing, give the registered name & address
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Posting of payment and printing of Water Bill
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3 mins
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Teller 1 - Marianne C. Cruz
Teller 2 - Nida L. Jabon
Teller 3 - Cristito D. Cinco
- Silvio T. Dacles
- Jesus J. Abaigar
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Total Duration (Waiting Time):
|
Normal Days: 10 mins.
Due Date: 40 mins
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